Is my information secure?

Yes. At eDress Online your privacy and security are important to us. Please read our privacy policy for a complete description of how we treat confidential information. Our secure online checkout system is provided by Truition, Inc.

How can I search for an item on the site?

You may choose to browse leisurely through our Dresses, Coat, Shoes categories or you may search by keyword (such as designer or brand), by item number, or by desired price range.

How do I get help if I have questions?

Our Customer Care Professionals can be contacted in one of three easy ways:

1. Live Internet Chat. We highly recommend this method because it will provide you with the quickest service.

2. Email us at sales@edressonline.com

3. Call us toll free .


Our business hours are Monday through Friday 9 AM to 5 PM, U.S. Western Time.

Do I know before I order how much shipping will be? Do I have shipping options such as overnight delivery and shipping to an alternate address?

Yes. Shipping and handling charges are based on the delivery option you choose. Expedited shipping and alternate shipping address options are generally available. Please refer to the Flat Rate Shipping Cost Table provided on the “additional info” tab on each item page to determine your shipping fees, including required insurance (and applicable sales tax if shipped to New York or Connecticut). We will ship your order via your chosen shipping method within 48 hours of receiving your complete payment for the item(s). Further details are provided on our Shipping page.

What are my payment options?

We accept American Express, Visa, MasterCard, and Discover through our secure check-out system.

Do I have to pay sales tax?

eDress Online is non required charge sales tax.

Can I cancel an order?

Yes. Should you find it necessary to cancel an order, you may do so prior to shipping; however, you will incur a cancellation fee.

Please contact us at sales@eDressOnline.com

eDressOnline
1478 Memorial Drive
Houston, TX 77079
United States
Toll Free: 877-211-5535